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Duquesne
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Irina
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03-10/08/21: Guests stayed in room 145. They were not happy with the view from their room and they mentioned as well lack of privacy and their balcony is overlooked by the people who walk to the ocean restaurant from the little path next to their room.
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31/10/2021
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Adler
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Bethann
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14-21/08/21: Guests stayed in Villa 545. They were first allocated in suite 310 but they were very unhappy with the view. They were supposed to move to suite 125 until had a bad experience at the SPA (shoulder dislocation) during his massage and they were offered an upgrade to the Villa. He had a shoulder dislocation second time during their stay while he was swimming at the beach.
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31/10/2021
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Shah
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Kunal
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14-21/08/21:Guests stayed in Villa 217. Nothing special to mention regarding their stay.
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31/10/2021
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Elmaazi
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Ayah
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21-28/08/21: Guests stayed in room 534. Nothing special to mention regarding their stay.
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31/10/2021
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Giersiepen
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Margit
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28/09-08/10/21: Guests stayed in Villa 210. They were together with the guests in room 145. Nothing special to mention regarding their stay. VIP guests / b-day Mr. Birger Giersiepen 02/10
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31/10/2021
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Pittman
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Cassandra
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29/09-09/10/21: Guests stayed in Villa 220. They had several complaints during their stay mostly about the organization of the hotel, HSK, FIrefly, maintenance issues...They met the GR manager and the Hotel Operation manager during their stay.
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31/10/2021
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Nicholl
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Alexander
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03-10/08/21: Guests stayed in room 602. They moved to room 801 to continue their stay until 10/08.
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31/10/2021
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Amzalag
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Jonas
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08-22/08/21: Guests stayed in room 712. They were together with their family who stayed in rooms 103-714. Nothing special to mention regarding their stay.
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31/10/2021
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Amzalag
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Simon
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08-16/08/21: Guests stayed in room 103. They were together with their family who stayed in rooms 712-714. Nothing special to mention regarding their stay.
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31/10/2021
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Hirschfield
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Robert
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03-12/08/21: Guests stayed in VIlla 402. They had strong complaints mostly about the air-conditioning system of the Villa.
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31/10/2021
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Uellendahl
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Markus
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03-13/08/21: Guests stayed in room 536. Nothing special to mention regarding their stay. Guests are vegetarians.
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31/10/2021
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Dibrov
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Evgeny
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01-04/07/21: Guests stayed in room 206. Nothing special to mention regarding their stay.
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31/10/2021
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Even Ezra
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Guy
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01-03/07/21: Guests stayed in room 367. Nothing special to mention regarding their stay.
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31/10/2021
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Weishaupt
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Valeska
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04-09/07/21: Guests stayed in room 331. Nothing special to mention regarding their stay.
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31/10/2021
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Antenova
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Martina
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01-11/07/21: Guests stayed in room 216. Nothing special to mention regarding their stay. Their son is allergic to dust, fungus and some kinds of grass.
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31/10/2021
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Oppenlaender
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Peter
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01-08/07/21: Guests stayed in room 392. Nothing special to mention regarding their stay.
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31/10/2021
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Karak
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Salih
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30/08-09/09/21: Guests stayed in room 661. Nothing special to mention regarding their stay.
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31/10/2021
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Geiger
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Juergen
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30/08-05/09/21: Guests stayed in Villa 224. Nothing special to mention regrading their stay.
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31/10/2021
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Staines
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Georgina
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30/08-05/09/21: Mrs. Staines is a travel counselor Guests were first allocated in room 115. They were very disapointed with the view, comparing with rooms that other travel counselors got in the past (as saw on Instagram). Guests were offered room 616 which they loved and agreed to move but as soon as we got it ready they changed their mind and decided to keep 115 as it is closer to the facilities, meaning easier with the child. Later the same evening they moved to room 616 as they changed their mind again. Guests were offered an upgrade to a JSTEP 525 by the GR manager but they didn't want to move again. a few days later they changed their mind and they moved to 811 where they finished their stay. During their stay they had complaints regarding the service at the restaurants ( found it too slow) and the HSK. They were also kind of rude when speaking to the staff.
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31/10/2021
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Hartmann
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Elisabeth
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25/08-04/09/21: Guests stayed in Villa 207. Nothing special to mention regarding their stay. Mr. Hartmann is vegetarian
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31/10/2021
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